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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annette Szumski

June 2, 2024

5  out of  5 rating by Annette Szumski
"I became a client about a year ago and had many technical issues with the online account, insurance coverage and insurance payments but Danielle was amazing in resolving all my issues promptly. She is wonderful and I look forward to working with her in the future."
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Jesse Brandt

March 20, 2024

5  out of  5 rating by Jesse Brandt
"Great team here !!!"
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March 1, 2024

5  out of  5 rating by Damon
"Britney Sawyer gets 10 stars for such and easy process.."
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Darryl Merritt

February 9, 2024

5  out of  5 rating by Darryl Merritt
"I was with all state and all my policies went up 30%. Talked to Ian and now I'm paying less with more coverage!!!! He is my Friend!!! LIKE A GOOD NEIGHBOR IAN WAS THERE!"
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I ;-0

January 24, 2024

1  out of  5 rating by I ;-0
"The service started off superb. Very professional and listened to me. However, my biggest complaint is the over charging of several hundred dollars they added to my bill after we agreed on a specific amount. After the quote, we agreed on an amount. Completed all paperwork. A week or two later my mortgage company told me there was an additional charge from State Farm for a few hundred dollars. Unacceptable! That was not what we completed paperwork for. That is not the price on my invoice. The only option they offered was to increase my deductible to an astronomical price that ordinary people can not afford. The new price matches the same as other companies. I will be looking for other options as a result of this."
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Albert Sta Cruz

December 15, 2023

2  out of  5 rating by Albert Sta Cruz
"Can't ever get a hold of this guy"
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November 26, 2023

5  out of  5 rating by meghann
"Exceptional service from Ian at State Farm! Ian went above and beyond to assist me with my insurance needs. His knowledge and professionalism made the process seamless. I highly recommend State Farm, and Ian in particular, for their outstanding customer service and expertise."
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Anastasia Sheppard

November 12, 2023

5  out of  5 rating by Anastasia Sheppard
"Ian called me after my failed attempt to sign up online. He was super friendly and helpful. He helped me understand the pros and cons of certain policy limits. I ended up with a much better deal for car and homeowners. I highly recommend this agency."
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michael richards

November 2, 2023

5  out of  5 rating by michael richards
"I have to say, Britney was such a pleasure to work with. She was very nice and understanding with my situation. I would definitely recommend!"
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October 26, 2023

1  out of  5 rating by hab239
"Had them for a few months all was fine I removed a car I sold a brand new car and added a used vehicle a normal vehicle and they told me my premium, come the first month of payment it says my payment is $100 more than before when my premium went down. Mind you, nowhere did it specify that premium was only for one vehicle (have a total of 2 cars on policy) just says your new premium is x amount which was less than I was initially paying so I thought great saving some money well Come to find out they didn’t specify that said premium was only for one vehicle…. Who does that no other insurance that I’ve ever had only quotes a premium for one vehicle I never got a total premium I’d avoid State Farm is awful and the woman on the phone seemed to get annoyed as soon as I told them I no longer wanted to continue with them for insurance on my cars I’d avoid and go elsewhere"
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Sean Joyce

October 24, 2023

5  out of  5 rating by Sean Joyce
"Very fast response, and very helpful"
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Camry Lovelace

September 28, 2023

5  out of  5 rating by Camry Lovelace
"Ian was very helpful! Very easy to talk! Highly recommend Ian to anyone"
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Kelly McGee

September 20, 2023

5  out of  5 rating by Kelly McGee
"Dana has been incredibly helpful after some policy change and billing confusions. She spent extensive time on the phone and in person explaining in detail to help me understand. Great service great advice and superior service."
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Gabby Gray

September 8, 2023

5  out of  5 rating by Gabby Gray
"Everyone I’ve ever spoken to at this office has been so pleasant and helpful!!! We’ve been with them for about three years 10/10 recommend We have car insurance, home owners insurance, and life insurance with them."
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Theresalynn Piehs

August 29, 2023

5  out of  5 rating by Theresalynn Piehs
"This is our first time obtaining renters insurance, I spoke with Britney. she was VERY helpful and informative, very sweet and even made an extra phone call to our apartments to make everything go easier and smoothly as possible. Thank you , Britney & StateFarm!"
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nikoloz chigladze

August 28, 2023

5  out of  5 rating by nikoloz chigladze
"Thank you to Ian with State Farm in Bensalem. He made the process of switching over easy while SAVING me $$$ & got me betrer coverage at thw same time!"
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Kyree Mitchell

July 24, 2023

5  out of  5 rating by Kyree Mitchell
"Brittany is very professional with a nice personality glad to be a part of a great company"
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Cho Martin

June 19, 2023

5  out of  5 rating by Cho Martin
"Great help, great experience, glad to be apart of State Farm"
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Mari Fernandez

June 6, 2023

5  out of  5 rating by Mari Fernandez
"Saved me so much on my policy. Britney was so helpful and patient. I am satisfied with the service i received."
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Truth Seeker

May 16, 2023

5  out of  5 rating by Truth Seeker
"Excellent service! Thank you!"
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Navy 101

May 16, 2023

5  out of  5 rating by Navy 101
"Got the best customer service did not have to wait long at all got right to the point and got the best insurance. Will defiantly recommend to anyone!!"
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J Mick

May 8, 2023

5  out of  5 rating by J Mick
"Ian Spalding helped me. He helped find the best policy for me without having to pay an arm and a leg like other insurance companies!"
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May 5, 2023

5  out of  5 rating by C
"Ian was extremely helpful."
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Natalie Reilly

May 5, 2023

5  out of  5 rating by Natalie Reilly
"Ian was phenomenal, great customer service and answered all of my questions! Even helped me cancel my old policy with another carrier! Highly recommend!"
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Matthew Sulby

April 29, 2023

5  out of  5 rating by Matthew Sulby
"Jeff and his staff are knowledgeable caring and professional. I couldn’t be happier with the service and attention to detail I’ve received from the State Farm crew"